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I paid but Premium isn't active. What should I do?

I paid but Premium isn't active. What should I do?

Updated 4 days ago

Premium normally activates within seconds. If it hasn't:

  • Refresh the page, or log out and back in.
  • Make sure you're logged in with the same email you paid with.
  • Check your bank app: if the payment is still pending, Premium activates once it completes.

Still not active after 15 minutes? Email hello@swipey.ai from your account email with the date, the amount and the last 4 digits of the card. We'll activate it or refund the payment.

QUICK FACTS:

  • Refresh or log out and back in
  • Check you're on the account you paid with
  • Pending payments activate when they complete
  • Email hello@swipey.ai after 15 minutes

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Paid but Premium Isn't Active? | Swipey AI